Frequently asked questions

biznis.in is decision-making support software for B2B buying and selling. You post a requirement (RFQ) or an offer, biznis.in sends it to your vendors or customers, collects their quotes and shows you the best matching one — the L1 when you buy and the H1 when you sell.

Indian MSMEs and other businesses that buy or sell business-to-business: manufacturers, traders, wholesalers & retailers and service providers. It is built for B2B only — not for selling to consumers.

biznis.in is SaaS — software you and your team use yourselves, on your own database (a "Done By Me" model). If you would rather have trained executives run procurement and lead qualification for you, that "Done For You" staff service is offered by our startup Arquantis.

biznis.in is built by Business Solutions Ecosystem, Amritsar, founded by Vishal Narang — a strategic procurement consultant with more than two decades of experience serving large-scale industries.

No. biznis.in works first on your own vendors and customers. Leads from your own database are always free. We also run BSE marketplace portals, and if a sell offer there matches your requirement 100%, you are shown that one lead and can choose whether to buy it.

No. We are the technology provider only. Every deal, payment and delivery is between you and your vendor or customer, and the final decision is always yours.

The website is in English and Hindi — use the EN / हिं switch at the top of any page.

The trial is 7 days with full access and costs ₹0 — so you can experience the benefits on your own vendors and customers before you upgrade to a paid plan.

No. No card or payment details are needed, and nothing is ever charged automatically.

If biznis.in is helping your business, pick a plan. If you do not upgrade, access stops after day 7.

About 15 minutes for the essentials: link WhatsApp, import vendors and post your first RFQ. The full 10-step setup guide is on the Getting started page.

Yes. If you can use WhatsApp, you can use biznis.in. Setup is guided, and our team helps you on WhatsApp 365 days a year.

Linking your WhatsApp number (step 2 of setup) needs a computer or laptop. After that you can work on the web or in the Android app.

Enter your 10-digit mobile number and verify it with the WhatsApp OTP, which is valid for 10 minutes.

Yes. Tap "Get a free demo on WhatsApp" and our team will walk you through it.

A request for quotation — your buy requirement with product, quantity, delivery location, specification and terms, sent to vendors so they can quote.

Product, quantity, delivery location (for example F.O.R Ludhiana), specification (for example GCV 4,000+ kcal/kg), packing, target price if any, delivery and payment terms. The clearer the requirement, the better the quotes.

Yes. Post your offer to your own customers, collect their counter-offers and see the H1 — the highest matching offer.

No. Post unlimited RFQs, upload unlimited contacts and link as many WhatsApp numbers as you need. biznis.in is pure SaaS — usage is not restricted, and the software has built-in conditions designed for optimum results.

To your vendors, your mapped product + buyer/seller tags, your groups and communities, by WhatsApp, email, push and web notifications, to the BSE Business app (web and mobile), BSE WhatsApp communities and groups, BSE zero-noise lead communities and BSE marketplace portals.

Yes. You can reshare your posted requirements and offers on the portal and send them again to your mapped database whenever you need.

Yes. Messages go from your own WhatsApp number and your own email ID, so vendors see who is asking.

A quote is compared only when its product, location, specification and delivery terms match your requirement. Then the matching quotes are ranked by price.

L1 is the lowest matching quote — what you want when buying. H1 is the highest matching offer — what you want when selling.

They are set aside and marked as not compared, so a cheaper quote for the wrong product never looks like the best deal.

Every counter-offer lands in one place — Qualified Leads — sorted so the lowest (L1) or highest (H1) matching offer is on top.

Yes. Negotiate on WhatsApp from inside the platform, request re-quotations and re-qualify automatically as new offers arrive — every step is logged.

You do. biznis.in does the legwork and puts the L1 or H1 in front of you; the decision and its consequences are always yours.

Yes. Every reply, negotiation and decision is logged and timestamped.

No. Vendors receive your RFQ on WhatsApp or email and can send a counter-offer without installing any app. Only you need an account to post RFQs.

So every quote comes with real contact details and you always know who is quoting.

Each vendor or customer accepts an invite before receiving your automated messages. It means fewer blocks and better replies.

Yes. Anyone can ask to stop, and viewers can mute notifications at any time. Please honour such requests.

No. The one-time verification only confirms contact details. biznis.in does not verify, guarantee or endorse any vendor, product, price or delivery — you decide whom to deal with.

Four ways: an Excel template, manual entry, CRM / Google contacts sync, or directly from WhatsApp groups.

We tag every contact by the exact product they deal in, and as a buyer, a seller or both. Your flat list of numbers becomes a qualified database.

So a purchase RFQ never goes to another buyer, and an offer never goes to another seller.

When you add company details, biznis.in creates matching labels automatically — for example "Biomass Pellet Seller" for your vendors when you are a "Biomass Pellet Buyer".

With your permission ("Authorise RFQ sharing"), each RFQ you post is shared through the biznis.in web application only to the contacts whose product and buyer/seller tags match it — precise marketing, not mass messaging. You can withdraw the permission at any time.

Yes. Groups where you are admin can be mapped and paired with matching product communities, and you can switch sharing on or off per group.

Today you link WhatsApp by scanning a QR code or using a pairing code (linked device), just like WhatsApp Web. Official WhatsApp Business API support is in review.

Messages go only to contacts who accepted your Trusted Vendor invite, an approval-based design meant to keep your number safe. We recommend using a dedicated business number.

Yes. Link as many WhatsApp numbers as you need, on every plan.

Yes. Link your Gmail account to send RFQs from your own address and sync your Google contacts. Email works alongside WhatsApp for the same RFQ.

Yes. Push and web notifications tell you when replies and counter-offers arrive.

Leads from your own database — Excel, manual entry, Google or WhatsApp contacts and non-marketplace users — are private leads and always 100% free.

A lead that comes from a BSE marketplace portal, from a business outside your own database.

Yes. Every registered user's posted requirement is published automatically on our BSE marketplace portals (web and mobile), so matching offers can come from beyond your network.

The requirement only — product, quantity, location, specification and terms. Your name, company and number are not shown.

Only when a sell offer on a marketplace portal matches every specification and term of your requirement (100% matched). We show you the match before you buy.

No. Buying it is entirely your choice, at that marketplace's lead charge — you are taken to the marketplace portal to buy it.

No. We never sell the leads you post, and we never share your contact lists with other customers or third parties for their marketing.

Public leads are separate purchases made on the marketplace portal and follow that portal's own terms and refund rules.

A broadcast channel innovated by Business Solutions Ecosystem. Your posted RFQs become professional templates with call-to-action links, shared from your existing number, with replies saved and qualified by L1 / H1.

RFQ sharing as a complimentary feature — one to one, and in BSE Business Groups and BSE Business Communities — with call-to-action buttons and the right to reshare.

Template-based marketing messages, and creating your own BSE Business Groups and Communities, are part of the BSE Business app.

Serious users of biznis.in get access to the BSE Business web and mobile application at no extra cost, based on how actively they use biznis.in.

No. BSE Business works with the business number you already use.

No. RFQ sharing is part of your biznis.in plan with no fee per message, and in this phase BSE Business templates carry no per-message charge either.

Not in this phase. Replies and counter-offers are captured so your quotations can be qualified.

Product-specific business communities and groups run by Business Solutions Ecosystem. They are separate from BSE Business and have their own way of delivering requirements.

Instead of one large group, businesses are organised by product, so a requirement reaches only people who deal in that product — no greetings, no forwards, no noise.

From the Join BSE WhatsApp communities and groups step in your biznis.in account (step 8 of the setup guide).

Communities that carry requirements and offers only, so every message is a business opportunity in your product.

Every business has two requirements — purchase and sales — and every deal moves through the same 9 steps: lead generation, quotations, data analysis, lead qualification, negotiation, re-quotations, re-qualification, decision making and purchase / sale.

It is built from more than two decades of strategic procurement consulting, for MSMEs everywhere — starting from India.

The busywork in every step — collecting quotes, comparing like-for-like, ranking, re-qualifying and logging. Step 8, decision making, stays with you.

Follow the SOP consistently and move your business from where it is today to where you want it to be. We do not promise a fixed saving — results depend on your market and how you use it.

Plans differ only by duration — 1 month, 6 months, 1 year and 2 years. Current prices are shown on the pricing section of the homepage and on the pricing page.

Yes. Every plan includes every feature; you only choose how long.

No. Prices exclude GST, and you get a GST invoice so eligible businesses can claim input tax credit.

No. There are no commissions on your deals, no setup fee, and leads from your own database are always free.

Not at present. When a plan ends, you choose whether to buy again. If automatic renewal is introduced later, it will apply only if you opt in, with notice before each charge.

It shows what the seven modules would cost if bought separately — ₹25,000 a month in total — next to your actual price today.

Every plan supports team roles. For larger teams or multiple locations, talk to us on WhatsApp.

Yearly plan: +1 month of extra free credit (13 months for the price of 12). 2-Year plan: +8 months of extra access to the web and mobile app (32 months for the price of 24).

The first 100 paid users, until 30 November 2026, 11:59 pm IST — whichever comes first.

Within 3 working days after your payment is confirmed.

Bonus months have no cash value, cannot be transferred and are withdrawn if the plan is refunded.

Through our payment gateway, Razorpay — card, UPI, net-banking or wallet. Your payment details are entered on Razorpay's secure pages and are not stored by us.

Once Razorpay confirms the payment — usually immediately, and in any case within 24 hours.

By email and in your account.

Support comes first: if you are not getting results, our team works with you to get them. If it still does not work, you may request a refund within your plan's window — 6-month plan 7 days, 1-year plan 15 days, 2-year plan 30 days; the monthly plan has no refund window. We reserve the right to accept or reject a request.

Approved refunds are normally processed within 15 working days from the request, to the original payment method. Your bank may take a few more days to show it.

Contact us with the payment reference. Amounts not received by us are usually reversed automatically; duplicate payments we receive are refunded in full.

Yes. Add team members and give each one a role, so everyone sees only what they need.

Owner / Admin, Data Manager, Sales / Procurement Executive and Viewer.

Owner / Admin has full control including billing, roles and RFQ-sharing permission. Data Manager imports and upgrades contacts. Sales / Procurement posts RFQs and negotiates. Viewer can only view quotes and the audit trail. The full table is on the Getting started page.

The account holder is responsible for all activity, including by team members they add.

You do. Your vendor and customer database belongs to you; we process it only to provide the service.

Your data is stored encrypted on secured servers, with access limited to people who need it to run and support the service.

Yes, from the app at any time. A deleted account can be restored within 30 days; after that it is permanently deleted within a further 30 days.

Essential cookies keep you signed in and remember your language. Our website also uses the Meta Pixel to measure our advertising. Details are in the Privacy Policy.

Write to our Grievance Officer, Vishal Narang, at grievance@bseapps.io. We acknowledge within 24 hours and resolve within 15 days.

Registered biznis.in users. You verify your registered WhatsApp number by OTP and give your Registration ID and registered email.

30 days of additional credit, added within 3 working days after we verify your submission. Credits have no cash value.

Yes, optionally — upload a video (MP4, MOV, WEBM or 3GP, up to 200 MB) after OTP verification, or paste a Google Drive or YouTube link.

Only with your permission and after review. Published testimonials state that a credit was received.

Yes. biznis.in is live on the web, and the Android app is in beta — download it from bseapps.io. iOS is coming soon.

Not yet. Posting your RFQs to your Facebook business page, with leads coming back through a call-to-action button into your CRM, is developed and will be released later in the web and mobile apps. More platforms will follow.

Yes — everything described is live today in the web app and Android app, except Facebook page posting and other social media integrations, which are coming later.

WhatsApp +91-98146-27080 or email support@biznis.in.

365 days a year, 9:30 am – 6:45 pm.

Yes. The Getting started page walks you through all 10 setup steps, with a link to each screen in your account.

Message us on WhatsApp — our team guides you, free.

Our bigger-picture programme for MSMEs: digitalisation of the whole organisation — operations, procurement, sales, CRM, SOPs and decision systems — not just digital marketing. biznis.in is the first step. Visit digitalindia360.com.

Digital marketing builds awareness. Digitalisation builds your organisation's structure, which brings organic stability and growth.

Our startup that provides the "Done For You" model: trained procurement, marketing and sales executives who run the work for you. Visit arquantis.in.